Terms and Conditions

• The customer must have a credit line with SCB. The bank cannot issue an e-LG on behalf of a third party.
• Customers can apply for the Letter of Guarantee service at the bank branch, CBS  Hub or SCB Business Center. Please specify: (1) The name and account number of the account to be used to pay the fee, or pay the fee in cash at the branch. (2) E-mail and/or mobile phone number to receive e-LG confirmation notifications.
• The bank will send a Letter of Guarantee electronically to the PEA after the bank has received the fee. Customers will receive confirmation of the e-LG results from the bank via e-mail or SMS, while the PEA will send confirmation by SMS only.
• For more information please contact the SCB Business Call Center: 0 2722 2222