Payroll Service

What is SCB Payroll service?

SCB Payroll service is a service providing for payments of salary, wages, or other remunerations to employees following a company’s instructions made via SCB Business Net for automatic transfers to employees’ payroll accounts.

What is the minimum requirement for a company’s years of establishment to apply for SCB Payroll service and receive special offers from SCB?

There is no minimum requirement regarding years of establishment for companies applying for SCB Payroll service.

What SCB Payroll benefits are available for my employees?

SCB Payroll Employee Solutions and other offers are available for your employees. Details vary by each product’s conditions.

What is the contact number for more information?

Please call the SCB Business Center at 02 722 2222.

What can I do if my company wants to change its existing payroll to SCB Payroll service?

You can contact any SCB branch for more information.

To apply for SCB Payroll service via the StartBiz application at an SCB branch, please prepare the following supporting documents:

1. ID documents of the company’s authorized signatories

2. The company’s certificate of business registration

3. The company’s seal (if any)

Apply for SCB Payroll service by filling out an application form at an SCB branch. Please prepare the following supporting documents:

1. The company’s certificate of business registration issued within the past 6 months signed by the company’s authorized signatories and stamped with the company’s seal (if any)

2. A copy of the ID documents of the company’s authorized signatories signed by the authorized signatories confirming true copy

3. A copy of the ID documents of the company’s authorized persons (if any) signed by the authorized persons confirming true copy

4. Other supporting documents as per the conditions specified in the company’s certificate of business registration (if any)

What is a minimum number of employees for a company to apply for the SCB Payroll service?

There is no requirement on a minimum number of employees for a company to apply for the SCB Payroll service.

Can I send payroll transfer instruction on any day?

Yes, you can send payroll transfer instruction on any day, including bank holidays.

Payroll Service for Employee

What is an SCB Payroll account?

SCB Payroll accounts are SCB savings accounts that can be opened to receive salaries paid by employers on a scheduled date.

I have an SCB Payroll account. Where can I receive special offers? What supporting documents do I need?

You can present your SCB Payroll account passbook to receive special offers at any SCB branch.

Note: Special offers are not available for savings accounts with e-passbooks.

How many withdrawals and fund transfers can I make with my SCB debit card with no fee?

No fee is charged for withdrawals and fund transfers made with SCB debit cards in the same clearing zone. Transactions across clearing zones are subject to a fee of 20 baht/transaction. Balance inquiries, withdrawals, and fund transfers are free for up to 4 transactions in total/month.


You can use the SCB EASY app for free withdrawals, fund transfers, top-ups, and bill payments for an unlimited number of transactions.

What is the minimum employment period required for opening an SCB Payroll account and receiving special offers from SCB?

Most Employee Solutions offers are available for you regardless of employment period. However, to apply for an SCB Home Loan or Car Loan, eligible customers shall:

· Be permanent/full-time employees at companies using SCB Payroll service

· Have worked at the company for at least 4 months

· Remain employed by the company as of the loan application date

· Apply for Direct Debit for loan installments from their SCB Payroll account.

What is the contact number for more information?

Please call the SCB Call Center at 02 777 7777.

I want to change my existing payroll account to an SCB Payroll account. What supporting documents do I need?

If you do not have an SCB savings account, you can open an account at any SCB branch.


If you already have an SCB savings account, please contact any SCB branch to convert it to an SCB Payroll account. Next, please notify the HR Department at your company to let them know that you wish to use your SCB Payroll account to receive your salary.

My employer’s payroll service is not with SCB. Is it still possible to change my existing payroll account to an SCB Payroll account?

Yes, it is possible. Please contact the HR Department at your company for inquiries and more information about the process.

How can I register for the SCB EASY application?
Regarding SCB Home Loans in case of refinancing, is there any special offer for SCB Payroll account customers?

To get special interest rates, eligible customers shall

· Be permanent/full-time employees at companies using SCB Payroll service

· Have worked at the company for at least 4 months

· Remain employed by the company as of the loan application date

· Apply for Direct Debit for loan installments from their SCB Payroll account.

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