Deposit

I want to open a savings account. What supporting documents do I need to prepare?

You can present your ID document to open a savings account at any SCB branch.

My passbook is fully used. What should I do?

You can bring the full passbook and your ID document to ask for a new passbook at any SCB branch.

My passbook is lost. What should I do?

You can present your ID document to have a new passbook issued at any SCB branch for a new passbook issuance fee of 100 baht.

I want to update my personal information, such as mobile phone number, mailing address, etc. What should I do?

You can present your ID document and passbook (for an account with a physical passbook) for identity authentication to have your personal information updated at any SCB branch. 

I want to freeze my account/bank card. What should I do?

You can call the SCB Call Center at 02-777-7777 and then press 1.

I want a document related to my savings account. What should I do?

You can request a document as follows:

 

An account information page for an e-passbook

A copy of the account information page for an e-passbook is available at no fee via the following channels:


At an SCB branch

      ·   Present your ID document at any SCB branch.


SCB Easy Net

      ·   Select a deposit account you want
      ·   Click “Print 1st Page of Deposit Passbook.” 

 

Withholding tax certificate for the interest paid to your deposit account

A withholding tax certificate for the interest paid to your deposit account is available at no fee via the following channels:


At an SCB branch

     · For an account with a physical passbook: Present your ID document and passbook at any SCB branch.

     ·  For an account with an e-passbook or online account: Present your ID document at any SCB branch.


SCB Call Center

     ·  Call the SCB Call Center at 02-777-7777 to request the document, which will be sent to your e-mail address within 1 business days after we have received your request.

 

Statement of financial position to support your visa application or study abroad

A statement of financial position is available at an issuance fee of 100 baht/copy via the following channels:

 

At an SCB branch

     ·  For an account with a physical passbook: Present your ID document and passbook at any SCB branch.

     ·  For an account with an e-passbook or online account: Present your ID document at any SCB branch.


SCB Call Center

     ·  Call the SCB Call Center at 02-777-7777 to request the document, which will be sent by registered mail within 3-4 business days after we have received your request. (EMS is subject to an additional fee of 100 baht.)

 

Statement

For customers having an SCB savings, fixed deposit, current, or term-deposit, a statement is available upon your request at any SCB branch.


A statement for a period within the past 6 months is subject to an issuance fee of 100 baht/account/request.


A statement for a period further than the past 6 months is subject to an issuance fee of 200 baht/account/request.


     ·   For an account with a physical passbook: Present your ID document and passbook at any SCB branch.

     ·   For an account with an e-passbook or online account: Present your ID document at any SCB branch.

 

e-Statement via the SCB Easy Application

An e-statement is available at the SCB Easy application as per the following steps:

     1.  Select “My Deposits”

     2.  Select the account that you want an e-statement.

     3.   Select “More services.”

     4.  Select “Request statement.”

     5.  Select a period for your e-statement.

     6.  Tap “Submit”

 

An e-statement will be sent to your e-mail address as specified in the SCB Easy application.

 

I want to close a savings account. What should I do?

You can present your ID document and passbook to close your savings account at any SCB branch. 

Why the status of my savings/current account is Dormant?

It is because there have been no movement in the account for 12 consecutive months.

How to change the status of my savings/current account from Dormant to Active?

At an SCB branch

      · You can present your ID document and passbook (for an account with a physical passbook) to make a transaction at any SCB branch.


At any ATM of any bank

      · Make a withdrawal, fund transfer, or payment transaction with your ATM or debit card at the ATM.


SCB Easy Application/SCB Easy Net

      · Make a transaction via the SCB Easy Application/SCB Easy Net.

After making a transaction, your account status will be updated to Active on the following day.

How much are account maintenance fees?

Savings account

     ·  50 baht/month upon no account movement for 12 consecutive months and account balance ≤ 2,000 baht


Current account

     ·  100 baht/month upon no account movement for 12 consecutive months and account balance ≤ 2,000 baht

Where can I check interest rates?

The information is available on the SCB website at
https://www.scb.co.th/th/personal-banking/rates-fees.html 

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