Service Details

An e-KYC service for opening a Welcome Savings Account on the SCB EASY App for both new customers who have never used any SCB product or service and existing SCB customers

 

Account Type

Welcome Savings Account   See product details.

Service Fee

Service Fee

Free of charge
Service Points

Service Points

Big C and Big C Mini 1,577 locations nationwide.

Processes

1. Steps required by customers at Big Service counters

  • Request "e-KYC service for opening SCB account" with Big C employees.
  • Read e-KYC terms and conditions and press the “Confirm” button.
  • Enter mobile phone number.
  • Insert ID card into the card reader.
  • Remove ID card from the card reader.
  • Check information and press the “Confirm” button to continue.
  • Customers make the following transactions:
    -  Set a temporary PIN to open an account on the SCB EASY App.
    -  Confirm their temporary PIN to open an account on the SCB EASY App.
  • Customers will receive a slip and SMS when the processes are completed and can proceed to open an account via the SCB EASY App.

2. Steps required for opening an account on the SCB EASY App

Steps for Open a Welcome Savings Account on the SCB Easy App.

 

 

Big C Service

Provides e-KYC for opening an SCB savings account at Big C and Big C Mini locations nationwide

Required Documents

For identity verification

  • ID card

For account opening

  • SCB EASY App
  • Identity verification information
    • Mobile number
    • Temporary PIN for opening an account via the SCB EASY app

Service Terms and Conditions

 

  • e-KYC service using identification cards is available during branch business hours.
  • The SCB Easy app account opening feature is accessible between 07:00 and 22:30 hours.
  • Information validated via the SCB EASY ID channel is valid for 3 days. If the period is exceeded, clients must undergo e-KYC again.
  • Current SCB customers who are eligible for e-KYC service must meet the following requirements:
       -  Never have had a savings account, but use other financial services, or have a deposit account that is inactive and has a zero-dollar balance.
       -  Their name, surname and mobile phone number match those in the Bank’s records.

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