SCB Debit Card Daily Usage Limits

SCB Debit Card Daily Usage Limits
Tailored to You through Customer Profiling

For convenient and secure everyday ATM transactions

Effective 21 March 2026, Siam Commercial Bank places importance on customers’ everyday debit card usage, including cash withdrawals and fund transfers via ATMs. To ensure that usage is appropriate for everyone, the Bank will set debit card outgoing transaction limits based on customers’ usage behavior (Customer Profiling). This approach helps customers use their debit cards smoothly while enhancing transaction security.

Transactions Covered under Customer Profiling

Customer Profiling applies only to outgoing transactions made via debit cards, as follows:

• Cash withdrawals via ATM
• Fund transfers via ATM (Transfers to other individuals at any bank,Transfers to your own accounts at other banks, Transfers via Promptpay)

Benefits of Customer Profiling

• Limits suitable for everyday use: Transaction limits align with customers’ actual withdrawal and transfer behavior.
• Enhanced transaction security: Reduced risk in the event of unexpected incidents involving debit card usage.
• Flexibility when higher limits are needed: Customers may request both temporary and permanent limit increases, subject to the Bank’s conditions.

Customers can check their debit card limits via: SCB EASY App, SCB ATM, SCB Call Center 02 777 7777

If customers wish to perform transactions exceeding their assigned maximum limit, they may: Request a temporary emergency limit increase or submit supporting documents to request a permanent limit increase.

Temporary Emergency Limit Increase

If customers urgently need to withdraw cash via ATM more than their assigned limit:
Contact SCB Call Center: 02 777 7777 to request a temporary emergency limit increase

Conditions:

• Approval is subject to case-by-case consideration
• The emergency limit will be effective on the same day it is approved until 23:59, after which the limit will automatically revert to the original amount
• Emergency limit increases can be requested no more than once per calendar month

Permanent Limit Increase 

Customers who require a higher limit on an ongoing basis may request a permanent increase by submitting income-related documents as follows:

• Send documents via email to [email protected]
• Submit 2 out of the following 4 documents, as specified by the Bank: Income Verification Documents
  • Latest salary slip
  • Latest salary certificate
  • Bank statements of the primary transaction account (for the past 6 months)
  • Latest annual personal income tax document
  Additional supporting Documents (if income documents are unavailable)
  • Business owners: Merchant QR Code
  • Freelancers: Copy of current employment contract

The Bank will take approximately 7 business days to review the request & will notify customers of the result via SMS.

If customers have already reached their assigned ATM transaction limit, they may still perform additional transactions at SCB branches as usual.

For further information, please contact SCB Call Center: 02 777 7777