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  • Digital Banking Platform for Financial Solutions
Digital Banking Platform for Financial Solutions
Siam Commercial Bank is committed to continuously developing and enhancing its products and services to become a truly digital bank that meets the evolving needs of customers. All new product and service development follows a comprehensive and transparent process to ensure alignment with applicable laws, regulations, and relevant standards. Such products or services are presented to the heads of relevant business lines for acknowledgment, followed by approval from the Board of Directors.
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SCB EASY
SCB EASY App
Mobile Banking Platform

SCB is committed to delivering a best-in-class digital banking experience with seamless access to essential financial services for individual customers. The Bank consistently offers enhanced features on the SCB EASY application to ensure convenient, fast, and secure transactions—supported by robust system stability to provide uninterrupted services anytime, anywhere.

18.5 M
SCB EASY App Users
↑ Up from 18.1M in 2025
81%
Monthly Active Rate

🔗 Learn more at SCB EASY website
Key Features
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Cardless ATM
Lost your wallet? No worry. Go for cardless ATM on the SCB EASY app
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Service Center
All-in-one hub of financial transactions and services
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EASY Store
Hub of hyper-personalized services for you
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MY ALERT
Notification service for investment updates on SCB EASY App
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WEALTH4U
Mutual fund recommendations tailored to your preferences
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Insurance
Wide selection of insurance products that come with EASY Protect Advisory—a self-service assistant to help you find the right insurance plans
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Connect
SCB Connect
LINE Digital Banking Channel

SCB Connect is a key digital touchpoint tailored to modern user behaviors and preferences. Conveniently available via the LINE application, SCB Connect enhances customer experience by offering fast, secure, and user-friendly access to financial services.

12.9 M
SCB Connect Users
↑ Up from 12.2M in 2024
🔗Learn more at SCB Connect website
Key Features
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LINE Alert
Real-time notification for financial transactions from Deposit accounts, Cards and Loans
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Chatbot Intelligent Assistant
24/7 AI-powered assistant providing information on financial products and services, investment funds, and related inquiries
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Reminder Service
Automated reminders for bill payment, transfers, savings, and more
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Balance Inquiry
Access to balances across deposit accounts, cards, loans, and more

Financial Service Channels

Through nationwide service channels, ATMs, and banking agents, SCB works to ensure convenient access to financial services anytime, anywhere—particularly for customers in remote areas with limited mobile banking access.
Bank Branches

669
Branches
From 689 branches in 2024
ATM / CDM

9,231
Machines
From 9,849 machines in 2024
Banking Agent

10
Agents
29,394,781 transactions

Comprehensive Financial Products and Services for Every Segment

The Bank offers a diverse range of products suitable for all customer segments, including savings deposits, online business loans, insurance, and investment products for long-term financial security.
Basic Savings Account
For government welfare cardholders and the elderly aged 65 years and over
Target Group
Low-income earners holding state welfare cards and the elderly aged 65 years and over
Key Benefits
• No minimum balance required for account opening
• No account maintenance fee
• No debit card registration or annual fees for accounts opened at SCB branches throughout the account's active period
2025 Performance
• 1,428 Depositors
• THB 46.3 Million Total Deposits
• 955,721 Total Transactions
UP Ngern Tunjai
Online business loan for entrepreneurs
Target Group
Small, Small-to-Medium Enterprise (SSMEs) entrepreneurs aged 20–60 years with Thai nationality
Key Benefits
• Self-registration via the SCB EASY app — no branch visit required
• No collateral or guarantor required
• Loan approval within 10 minutes with no application or processing fee
2025 Performance
• 98,286 SSMEs Clients
• THB 5,194 Million Total Approved Loan Value

Cybersecurity and Secure Digital Ecosystem

SCB regards cybersecurity as the "Foundation of Trust" for digital-era financial services, elevating data governance and responsible technology use to ensure that innovation development advances collectively with customer data protection, system security, and service continuity. The Bank operates under a clearly defined information security policy and standards framework, covering data confidentiality, integrity, and availability, supported by structured governance, monitoring, and review mechanisms.
Customer Data Protection
Enhancing Data Privacy & Customer Protection
• Customer data protection aligned with international standards
• Data Encryption at all levels
• Real-time access logging and audit trails
• Access control and authorization in compliance with PDPA
Proactive Cyber Risk Management
Proactive Cyber Risk Management & Threat Monitoring
• Cyber threat intelligence and surveillance systems with anomaly detection
• Proactive attack prevention technologies
• Monitoring and assessment of risks from emerging technologies (AI, Quantum Computing)
Online Fraud Prevention
Combating Online Fraud & Scams
• Mule Account Detection using data analytics
• Multi-factor Authentication
• Risk alerts and timely customer awareness communications
• Preventing, detecting, and responding to banking application attacks

Online Fraud Prevention — Protecting Everyone's Financial Security

As online financial transactions become part of daily life, cyber fraud continues to grow in complexity and sophistication, particularly affecting older adults with limited digital literacy. Siam Commercial Bank is committed to building financial immunity through continuous awareness campaigns.
'Game Over for Scams'
Sparking Cyber Awareness
SCB launched the 'Game Over for Scams' campaign to raise awareness through the video content series 'N'Ae the Series', presenting relatable real-life scam scenarios.
45 M
Impressions in 2025

140 M
Cumulative Impressions since launch
'Scam-Smart Seniors'
Building Resilience for Vulnerable Groups
Building on previous success with the campaign "Auntie Gao Tells Scam Stories", communicating with seniors to build practical, actionable digital literacy.

Cyber Preparedness Testing and Drills

SCB conducts regular testing and simulation exercises to enhance the readiness of its people, technology, and processes in response to increasingly complex and evolving cyber threats, covering both technical resilience and cross-functional coordination.
Red-Team Exercise
Simulated Cyberattack Testing
Simulating cyberattack techniques used by threat actors to assess the Bank's prevention, detection, and incident response capabilities.
Surprise Simulation
Unannounced System Recovery Testing
Testing the ability to recover systems and data under unexpected crisis scenarios to validate business continuity resilience.
Phishing Simulation
Employee Awareness Testing
Assessing employee awareness and behavioral responses to phishing threats to strengthen the Human Firewall.
Table-Top Exercise
Role and Coordination Rehearsal
Rehearsing roles, responsibilities, and inter-departmental coordination under the Cyber Security Incident Response Plan.

International Standards and Certifications

10 yrs
ISO/IEC 27001
Information Security Management System
Continuously certified since 2015
NICT Cybersecurity Framework
Independently assessed annually
PCI DSS

 

Payment Card Industry Data Security Standard

🔗Learn more at → SCB Cybersecurity website